WebFarmTechnology

Home services & warehousing

Home Solutions Provider

A leading provider of home solutions was operating in a market with intense local competition and limited search volume — the hardest combination in paid media, because there is no headroom to buy your way out.

Published by sector under client confidentiality. Metrics are unaltered.

Location
India
Duration
6 months
Year
2024

Results

+146%
Impressions

Reach into serviceable regions

+61%
Clicks

On tighter, higher-intent matching

−17%
Cost per click

Quality Score improvement

+26%
Conversions

Lead volume, not just traffic

−14%
Cost per conversion

Efficiency alongside growth

The brief

Expand qualified reach across a warehouse network without letting broad match dilute lead quality.

Services

  • Paid search
  • Local campaign architecture
  • Video retargeting
  • Quality Score optimisation

What was in the way

  • Intense local competition against a thin pool of monthly searches.
  • Broad match keywords delivering low-quality traffic and weak conversion rates.
  • Ads running around the clock, including hours that produced spend but no enquiries.
  • Quality Scores held down by ad groups that had grown too broad to stay relevant.

What we did

  1. 01

    Built campaigns around warehouse geography

    Brand and location-specific campaigns were implemented per warehouse location, so budget followed the areas the business could actually service.

  2. 02

    Segmented keywords for control

    Keywords were organised into tighter campaigns to expand coverage into specific regions while retaining control over every targeting option.

  3. 03

    Moved from broad to phrase and exact

    Match types were changed away from broad, because broadly matched keywords were producing low quality and poor conversion rates.

  4. 04

    Restricted scheduling and rebuilt ad groups

    Ads were limited to a 9am–10pm window, new ad groups were created and monitored to lift Quality Scores, and video retargeting was split between site visitors and custom business-audience segments.

Next step

Tell us what you're trying to build.

Send us the problem, roughly when you need it solved, and how you'd prefer to talk. We reply within one working day with either a scoping call or an honest reason why we're not the right team.

Or reach us directly

Chennai, Tamil Nadu — working with clients across India, Singapore and the Gulf. English and Tamil.